How to Fix a Glitched AI Image in Snappic
Sometimes an AI render comes back… weird. No stress—and no need to retake the photo. You can regenerate the image right from your Snappic event gallery. Here’s the quick path and a few pro tips to make it painless.
Step-by-step (fast path)
Log in to your Snappic dashboard.
Open the event you’re working on.
Click Manage Gallery.
Go to the AI tab.
Hover over the glitched photo (or open it).
Click Regenerate.
Wait for the new render to finish. Snappic will attach the new version to the same session in your gallery.
Depending on your sharing settings, guests will see the updated image in their link or personal gallery; you can also resend from the gallery item if needed. help.snappic.com+1
Works on laptop, tablet, or phone. For bulk fixes, a larger screen (laptop/iPad) is usually easier.
What “regenerate” actually does
Uses the original capture + the assigned AI-FX filter to create a fresh output—no retake required.
Consumes AI-FX credits just like the initial render. Make sure your account has enough credits before a busy event. help.snappic.com+1
When should you regenerate vs. retake?
Regenerate if: artifacts, hair/hat glitches, partial style miss, or minor composition oddities.
Retake if: the original capture is fundamentally unusable (eyes closed, heavy occlusion, extreme backlight).
Re-queue if: the session never reached the server (you’ll see items “Remaining” in the iPad queue). Reconnect and restart the queue. help.snappic.com
Tips to reduce rework at events
Preview & test your AI-FX template before doors open; some filters are more sensitive to lighting and pose. help.snappic.com
Keep upload headroom and stable Wi-Fi so renders come back predictably; slow networks can look like “glitches” when it’s really timeouts. help.snappic.com
If you use AI Sharing, guests automatically get their sessions in a personal gallery; regenerated versions will appear there once processed (you can still manually resend). help.snappic.com
FAQ
Does regenerating charge extra?
Yes—each regeneration uses AI-FX credits (X amount of credits per new AI render, per Snappic’s credit model). help.snappic.com
Will the updated image replace the old one?
It’s added as a new version in the same session record so you can keep both or share the best result.
How long will the gallery keep our files?
Snappic galleries remain live for 2 years before deletion—download anything you want to archive. help.snappic.com
I don’t see a Regenerate button.
Confirm the event is using AI-FX and you have credits. If the original session never uploaded, use Manage Queue on the booth iPad to re-sync first. help.snappic.com+1
Copy-paste checklist for your team
Open event → Manage Gallery → AI tab
Locate session → Regenerate
Verify new render in gallery
Resend to guest (if your flow isn’t auto-sharing)
Note any repeat glitches → adjust posing/lighting/template before the next rush